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FactoryNetwork - Your Marketplace for New or Used Equipment & Industrial Services
Your Marketplace for New or Used Equipment & Industrial Services
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PRIVACY POLICY

PRIVACY POLICY FOR FACTORYNETWORK.COM:

FactoryNetwork.com has created this privacy policy  in order to demonstrate our firm commitment to the privacy of all of our users.  The privacy policy discloses the information gathering and dissemination practices for the FactoryNetwork.com website.   The Agreement between you and FactoryNetwork.com includes this document and the Terms and Conditions document. By accepting the Terms and Conditions of FactoryNetwork.com you agree to the uses of your personal information described in this Privacy Policy.   This privacy policy may be revised, at the discretion of FactoryNetwork.com, from time to time.  Users can view the privacy policy at any time online.

INFORMATION WE COLLECT:

User registration information
Users must register to gain full access to the services provided on our site, including buying or selling items on our site.  During registration, the user is required to provide certain information, whereas other information is optional.  The type of information the user is required to provide is:  name, address, primary phone number, and email address.  Other information that we ask for is optional such as: a secondary phone number, fax number, referral, interests, etc.  It is the user's discretion whether or not to provide the optional information.

Company information
The user is also required to provide certain information on the company that they are representing when participating in activities on our site.  Required information includes:  company name, address, and primary phone number.  There are a number of optional fields that the user can fill out if he wishes.  It is the users discretion whether or not to provide the optional information.  However, if the user wishes to participate in our Service Network, we recommend filling out as much information as possible.  This will enable prospective customers to find you easier when searching through our Service Network.

Navigation and site usage
In an effort to continually improve our site, we collect information on users navigation patters on our site, along with information on how users are using our site.  We collect information on your computer's IP address, information on how users use and navigate through our website, and information provided from cookies.  We use this information to make improvements to our site, to give our users a better customer experience.

Cookies
A cookie is a small file that is sent to a browser from a web server and stored on your computer's hard drive.  Cookies are used for the following purposes on our website:   (1) to keep track of your information so we can recognize you as a unique user the next time you visit our website, which helps minimize you having to re-enter information each time you visit; (2) to enable us to gather information about the navigation patterns of our users, and the number of people visiting various areas of our site; (3) to enable us to improve your online experience by providing you with content geared towards your typical online session.  Because some services offered on our web site require the use of cookies, the user should make sure their browser is set-up to accept cookies.   Usage of cookies on our web site is in no way linked to any personally identifiable information.  Some of our business partners or advertisers use cookies on our website.  We have no control over how those cookies are used.

Transaction information
FactoryNetwork.com collects information on user's selling, buying, and bidding activity.   Email correspondence or letters from users or third parties are also kept on file, as a history of the user's activity on our website.  User postings on our Feedback Network also provide information on the user's activities.

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HOW INFORMATION IS USED:

General services
The user and company registration information provided is used to provide users with information about updates to our website, to provide customer service, and administrative services for your account.

Equipment Network
Only certain information provided by buyers and sellers is used in the equipment auction area of our website.  FactoryNetwork.com does not display sellers' or buyers' contact information in the auction area.  If a bidder wishes to ask the seller about the equipment or schedule a date for inspecting the equipment, they can request the seller's email address.  The equipment information is displayed in the auction area to allow bidders to bid on a seller's equipment.  Seller and Buyer contact information is exchanged between the seller and the winning bidder when the auction is completed.

Service Network
Each company decides whether or not to display their company information in the Service Network.  Each company can only have one main contact.  The first person to register with each company is designated as the main contact for that company.  The main contact can select whether or not to add the company to the service Network.  If a company decides to add itself to the Service Network, all of the information provided about the company will be available to any registered users of FactoryNetwork.com.   The main contact can also choose whether or not to make the main contact information (name and email address) available to other users.  This will allow perspective customers to find companies in specific industries and contact them about potential business.  The only user information that might be displayed in the service network is the main contact user's first and last name and email address.  The main contact decides whether or not to make this information available.  Companies are in complete control of how much information that they want to make available.  Only a few fields in the company information form are required such as company name and address.   All other information is optional.  If a company does not want to display certain information, they do not have to provide information in the optional fields on the form.  Keep in mind, providing more information about your company will improve the chances that potential customers will be able to find your company in the Service Network.

Career Network (coming soon)
Companies will be able to post available jobs in our Career Network.  Such information will include job category and description, job location, salary range, etc.   Companies decide how much information to provide.  Keep in mind, providing more information about a job opening will improve the chances of a potential employee's ability to find your job posting in the Career Network.

Banner Ads
We currently run our own banner advertisements.  However, in the future we may decide to use an outside ad company to display banner advertisements on our website.  Many advertisement companies use cookies in their advertisements.  Cookies included in banner advertisements are collected by the advertisement companies, and we do not have access to this information.  We encourage you to visit the advertising sites directly to learn how the information in the cookies is used.

Third parties:
Except as described in this Privacy Policy, the Terms and Conditions, or as authorized by you, FactoryNetwork.com will not disclose any of your user contact information to third parties other than in connection with successful equipment auction transactions or upon written approval from a representative of your company.  We may release aggregate user information, which does not identify any user by name or contact information, to third parties.  When compelled by court order, or when we believe that such disclosure is warranted, we will release information to cooperate with inquiries by law enforcement or other government agencies.

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SECURITY:

Our website
Although FactoryNetwork takes every precaution to protect users' information, we cannot guarantee that your information will not be illegally intercepted by a third party.

Links to other web sites
The FactoryNetwork.com website contains links to other websites.  This Privacy Policy applies solely to information collected by FactoryNetwork.com.  We are not responsible for the practices and privacy policies of these other sites.  We suggest that users read the privacy policies of other websites prior to submitting any information.

Passwords
Users are responsible for protecting the privacy of their passwords.  Users may change their passwords, while logged on, by selecting the "My Account" menu selection on the home page and then selecting "My User Information".  To change your password type the new password in both the password field and the verify password field.  If you forget your password, notify us by email and we will respond by emailing the password back to you.

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CHANGING & REVIEWING USER OR COMPANY INFORMATION:

My Account
Users may change or review their user information, while logged on, by selecting the "My Account" menu selection on the home page and then selecting "My User Information".  Make any necessary changes and then resubmit the form.   Users may change or review company information, while logged on, by selecting the "My Account" menu selection on the home page and then selecting "My Company Information".  In order to change company information, the user must be main contact for the company.  If you are not the main contact, you can still view the company information.  If you change jobs you can select a different company by selecting "My Company Information" under the "My Account" menu, scroll down to the bottom of the page and follow the directions.

Canceling your account
You can cancel your account by sending us an email requesting us to close your account.   Requests for account cancellation do not ensure that all information will be completely removed from our systems.  FactoryNetwork.com retains user information as a record of all activity performed on our website.  User information is also retained in order to enforce the Terms of Service and resolve disputes and problems associated with our website.

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CONTACTING US:

Questions & comments
Questions and comments about our Privacy Policy, or any other service we provide, can be directed to our customer service department, found in the Help section of our website.

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